Alvigo
Privacy

Privacy Policy

This Privacy Policy explains how ALVIGO AS (hereinafter referred to as “we” or “us”) collects, processes, and protects your personal data when you use the website www.alvigo-group.com, in accordance with the European Union General Data Protection Regulation (GDPR) and the Estonian Personal Data Protection Act.

1. Data controller

The data controller responsible for processing your personal data is:

  • Company: ALVIGO AS
  • Registry code: 10087858
  • Address: Peterburi tee 2c, 11415 Tallinn, Estonia
  • Email: info@alvigo.ee
  • Phone: +372 605 5901

2. What personal data do we collect and why?

We process your personal data only for clearly defined and specific purposes:

PurposeResponding to enquiries (contact form)
Personal data processedName, email address, telephone number, message content
Legal basis (GDPR)Legitimate interest or steps prior to entering into a contract (Art. 6(1)(b), (f))
PurposeProvision of services / orders
Personal data processedName, email address, address, payment details
Legal basis (GDPR)Performance of a contract (Art. 6(1)(b))
PurposeSending newsletters
Personal data processedName, email address
Legal basis (GDPR)Your consent (Art. 6(1)(a))
PurposeWebsite usage statistics
Personal data processedIP address, cookie data, browser type
Legal basis (GDPR)Your consent or legitimate interest (Art. 6(1)(a), (f))

3. Cookies

Our website uses cookies to ensure the proper functioning of the website and to analyse website traffic.

  • Necessary cookies: these are required for the technical functioning of the website.
  • Analytics / marketing cookies: these are used only with your prior consent (e.g. Google Analytics, Meta Pixel).

You may change your cookie preferences at any time through the cookie settings on our website or through your browser settings.

4. Disclosure of personal data to third parties

We do not sell or disclose your personal data to third parties. We share data only with trusted partners (data processors) and only to the extent necessary to perform the relevant services:

  • IT and web hosting service providers;
  • Email delivery platforms (e.g. Mailchimp).

If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as the EU Standard Contractual Clauses.

5. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with our legal obligations:

  • Enquiry data: up to 1 year after the enquiry has been resolved and closed;
  • Accounting documents: 7 years in accordance with Estonian accounting legislation;
  • Newsletter subscribers: until consent is withdrawn.

6. Your rights under the GDPR

You have the right at any time to:

  • Access your data: request access to your personal data;
  • Rectify your data: request correction of inaccurate or incorrect data;
  • Delete your data: request deletion of your personal data (“right to be forgotten”);
  • Withdraw consent: where processing is based on your consent;
  • Object to processing: restrict or object to the processing of your personal data.

To exercise your rights, please contact us by email at info@alvigo.ee.

7. Complaints

If you believe that the processing of your personal data infringes your rights, you have the right to lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon):

  • Website: www.aki.ee
  • Email: info@aki.ee
  • Address: Tatari 39, 10134 Tallinn, Estonia

In the event of any differences or discrepancies between the language versions of this Privacy Policy, the Estonian version shall prevail.